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Career Resources: Unemployment

This guide presents DPL's resources for job-related skills, as well as provides links to job opportunities within the Quad-Cities.

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Sometimes despite our best efforts, unemployment happens. No matter the reasons for your unemployment, you may need help coping with job loss or even filing for unemployment. Check out this page to find resources to help you during your period of unemployment.

If you are looking for ways to expand your marketable skills while you are unemployed, so that you have new opportunities to add to your resume, check out the other parts of this website, as well as the library resources page to check out what online tutorials our library's databases have available.

Local Help

Davenport IowaWORKS Center

Address: 902 W. Kimberley Road, Suite 51, Davenport, IA 52806

At the Davenport IowaWORKS Center, the staff has a resource room where they can assist with resume services, computer tutorials, job searches, career information and other topics. In addition to the resource room, IowaWORKS offers these services:

Services available at the Davenport Workforce Center are:

  • Job Placement Services
  • Unemployment Services
  • Work Authorization
  • Employers' Services
  • PROMISE JOBS Programs
  • Veterans Services
  • Vocational Rehabilitation
  • Job Corps
  • Older Worker Specialist
  • Labor Market Information
  • Workforce Investment Act Services
  • Career Counseling
  • Work Keys® Service Center

Resource room with the following services available on personal computers:

  • Computerized Job Searches
  • Résumé Service
  • Labor Market Information
  • Career Exploration Information
  • Typing Testing
  • Typing Tutorial

For more information, visit the Davenport IowaWORKS website or call them at (563) 445-3200.

Iowa Contact Information

If you have questions about unemployment insurance in Iowa, contact the below sources

UI Benefits - E-mail:
Telephone: (866) 239-0843 (general questions)
Hours: Monday through Friday 8:00 am to 5:30 pm
Saturday 9:00 am to 1:00 pm

UI Tax - E-mail:
Telephone: (888) 848-7442 Option #3 then option #7 (MyIowaUI & General Tax Questions)

UI Appeals - E-mail:
Toll-free in Iowa: (800) 532-1483
Toll-free outside of Iowa: (800) 247-5205
Des Moines local: (515) 281-3747
FAX: (515) 478-3528


Books to Help You Get Started